GENERAL TERMS 2022
➢ Prices are in Euro, per week & include current VAT 24%. Charter period: 7 nights / 6 days.
➢ Prices subject to change without prior notice.
➢ Charter rates include: Use of the yacht and her equipment, mooring fees for the first & last charter night at our charter bases.
➢ Charter rates do not include: Skipper / hostess services, fuel / water consumption, mooring fees, canal fees, provisioning, or transfer services.
➢ Embarkation: Starting date, from 17:00 / Disembarkation: Ending date, by 09:00 – Obligatory return at the base the evening before the end of charter at 17:00 the latest. Check in/out procedures time is considered part of the charter period.
➢ By requesting booking confirmation / invoice to be issued by Charter Company, both the agent and the charterer acknowledge that have read and agreed to the Charter Contract’s Terms & Conditions and Company’s policy / General terms.
➢ The Security Deposit applies per accident (damage / loss). In case an incident occurs, which cost is more than 2/3 of the deposit’s value, in order to be covered against a 2nd incident, the charterer must replenish the security deposit to the initial amount. In any other case, the charter agreement may be terminated.
➢ The yachts are being checked thoroughly underwater by professional diver during the check-out procedure of each charter, who issues the respective diver report.
➢ Crew list, copy of skipper’s sailing license, arrival details & contact numbers are required the latest one week prior to embarkation. In case the required information has not been provided in due time, the company has no responsibility for any possible delay that may occur at the 1st charter day.
➢ Claims are negotiable, only via e-mail, within 3 days from the end of charter. Any claim after such period, may be disregarded.
➢ During special offer period no discounts are applicable, unless otherwise agreed.
➢ Obligatory & Optional extras are payable at base in cash, prior to embarkation. In case a credit card will be used for the payment of the extras, the bank fees will be borne by the card holder.
➢ Optional extras should be pre-ordered at least one week before the charter. Extras that may be ordered at base subject to last minute availability.
➢ In case the check in procedures will be postponed for another day than the one already confirmed in advance, a surcharge is applicable.
➢ No pets are permitted on board unless this will be accepted by our company in written confirmation. In this case an extra fee of 140,00 € is applicable.
➢ If there is a crew change during the charter (skipper remains the same) an extra fee of 150,00 € is applicable per crew change (incl. paperwork preparation, new bed linen & towels) End cleaning cost for crew changes as per our Price List.
POLICY 2022
PAYMENT POLICY
➢ Upon booking confirmation advance payment 50% is required, via bank transfer or via online payment by credit / debit card.
➢ Balance payment 50% is due 30 days prior to embarkation, via bank transfer or via online payment by credit / debit card.
➢ Last minute bookings must be paid in full upon booking confirmation and payment proof must be received via e-mail the latest until the day before embarkation.
➢ Payment of crew services: 50% advance payment is required upon confirmation / 50% is due 30 days prior to embarkation. All payments via bank transfer or via online payment by credit / debit card.
➢ All payments must be only in Euro.
➢ All amounts must be received into company’s bank account in full, net of banking commissions or credit card fees.
CANCELLATION POLICY
➢ 121 days or more before embarkation, full refund (However, administration fee of 150,00 € is applicable)
➢ 120 to 90 days before embarkation, 30% of the total charter fee.
➢ 89 to 31 days before embarkation, 50% of the total charter fee.
➢ Less than 30 days before embarkation, 100% of the total charter fee.
➢ No show: Withhold of every paid amount.
➢ If payments are not processed by the due dates, the company reserves the right, without any liability, to cancel the booking & charter the yacht to a third party.
➢ Cancellation of crew services: 1 to 60 days before embarkation, 30% of the total service fee.
➢ Refunds will be made only if the yacht will be chartered again under the same conditions.
COVID-19 CANCELLATION POLICY & RESCHEDULING
➢ In case of official government restrictions about the pandemic, which may affect the dates of a charter, a reschedule to other dates is possible.
➢ In case the charter cannot be processed due to the borders closing and a reschedule is not possible, a credit note will be issued (plus administration fees)
➢ The charterer is responsible to inform us about their official travel restrictions promptly (official travel ban or obligatory quarantine due to lockdown) For any last-minute cancellation or no-show the normal cancellation policy will apply.
➢ Covid-19 policy is subject to change according to the Greek government’s future regulations regarding the pandemic.
SECURITY DEPOSIT OPTIONS
For all bareboat and skippered charters, cover against damage or loss to the yacht and her equipment is required and can be settled in two different ways, as further analyzed below.
During the booking process, the charterer is required to select one of the available deposit options and inform Charter Company in written confirmation, so as the booking confirmation / invoice to be issued.
1st option: Damage Waiver*
➢ When choosing the Damage Waiver, a sum of between 220,00 € and 380,00 € -depending on the yacht size- is required and should be paid in advance along with the charter fee and cannot be refunded in any case. In addition, a sum of between 800,00 € and 1.250,00 € -depending on the yacht size- as damage deposit will be asked at base prior to embarkation. This amount will cover damages or losses of the yacht and her equipment during the charter period and is refundable in case of no damages, losses, or breaches. The damage deposit applies per accident (damage / loss). In case an incident occurs, which cost is twice the value of the damage deposit, in order to be covered against a 2nd incident, the charterer must replenish the damage deposit to the initial amount. The new deposit is refundable in the end of the charter in case of no damages, losses, or breaches. In any other case, the charter agreement may be terminated. Damage waiver value is valid for charters of maximum duration 2 weeks. For charters with longer duration, the non-ref amount of damage waiver is surcharged by 50% for each additional week. The company reserves the right not to accept the damage waiver for specific charters (for example: when a yacht participates in a regatta)
2nd option: Security Deposit*
➢ When choosing the Security Deposit, a sum of between 2.500,00 € and 4.000,00 € -depending on the yacht size- will be asked at base prior to embarkation. This amount will cover damages or losses of the yacht and her equipment during the charter period and is refundable in case of no damages, losses, or breaches. The Security Deposit is payable either via POS machine by credit card or in cash. The Security Deposit applies per accident (damage / loss). In case an incident occurs, which cost is more than 2/3 of the deposit’s value, in order to be covered against a 2nd incident, the charterer must replenish the security deposit to the initial amount. The new deposit is refundable in the end of the charter in case of no damages, losses, or breaches. In any other case, the charter agreement may be terminated. The company reserves the right not to accept payment of Security Deposit in cash (for example: for one-way charters)
